Just don’t try to use the Hertz web site. It sucks. This summer I’m attending a wedding halfway across the country and I’m trying to figure out how to get there. Driving is an option and I wanted to look into rental prices, especially after hearing that some rental companies have hybrids available.
So I went to Hertz’s site to check prices, only to find that their site requires a funky right-frame feature that didn’t work in Firefox or Safari, making it impossible to check rates or make a reservation online. To find out most other information, you need to launch a pop-up window which was automatically blocked by both Firefox and Safari, forcing me to disable it to do much else.
I decided to send them a comment about using their web site, hoping that just maybe they could improve the user experience and possibly answer my question through e-mail. But no:
The function that you have requested is temporarily not available. We apologize for the inconvenience.
Wow. That’s suckage on a massive level.