Gas stations must have the absolute worst customer service ever. Many of them make you pre-pay (at least the ones near my house) which is annoying. Normally I just pay at the pump and it’s not an issue. But today I wanted to run inside and get a drink. The pre-pay requirement meant I’d have to go inside, pre-pay, come back out and pump my gas, then go back inside to get my drink.
Screw it. I payed at the pump and my bought my drink somewhere else.
I understand why they make you pre-pay. They can’t afford to have everyone drive off with free gas. Especially in my neighborhood it makes sense. But I’ve got to think treating all your customers like thieves doesn’t do much for the community or your customer service. There’s got to be a better way.