When Lexi was born we got a whole bunch of coupons for various free offers. One of them was for a series of pictures at 3, 6, 9 and 12 months. It was at “professional” photo studio (as opposed to JC Penny’s or Babies R Us). The deal at this place was if we came in for all 4 sessions they give us 1 picture from each session for free. The sittings are also free. Basically, they are hoping that we will buy a package of pictures for family and friends at each session. But their prices are really high (I think a 5×7 runs about $40 - sorry, I can get 10 pictures and 24 wallets from JC Penny for $30) so obviously we didn’t buy anything.
Today when we went in for the last photo shoot the photographer asked us how many outfits we brought. We only brought one. He made a comment a long the lines of “so this is only for the panel of pictures then?” It was in sort of a “thanks for wasting my time” tone. He took about 15 pictures of Lexi standing up - not really putting much effort into getting her to smile or making sure she was posed right for the picture. At one point I made the comment that she was leaning over sort of far and so he stopped and suggested we move her closer to the stool. He shot that one pose and then said, “well I think we got one you can use” and went to get the appointment book to schedule a time to pick a picture. Kevin asked if we could try some of her sitting. He let us, but didn’t tell us how to pose her, basically told us it wouldn’t look very good, and grudginly took about 5 pictures of her, again making the comment about thinking we got one good one. I know we didn’t get any good ones of her sitting since she was sitting funny and barely smiling in those.
Alright, so I know that we weren’t dream customers because we only came for the free stuff and had no intent of buying anything, but he still should have treated us like we were going to buy a huge photo package. He doesn’t know if I’m going to recommend him to my friends or come back for a family photo.
If you are looking for a photo studio in the twin cities, go to JC Penny’s in the Rosedale Mall. The actual sitting is fast, they let you change outfits 2 or 3 times, they take suggestions from the parents on poses, props, etc, and you can pick/order your pictures on the same day. On top of all that they are completely affordable. You can go to the website and get coupons for $3.99/picture sheet.
Don’t go to Ron Burg Photography.